PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, communicate with, or make a purchase from www.llanrwst-anglers.co.uk (the “Site”). It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions, as well as links to privacy policies provided by our third party services.

DEVICE INFORMATION

We use Wordpress to power our Site. When you visit the Site, we automatically collect certain information about your device. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• "Cookies"

  Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

  Cookies we use on this website include:-

  • "PHPSESSID"

    The PHPSESSID cookie is native to PHP and allows our website to keep track of data in relation to our secure login areas. It allows a user session and to send state data via a session cookie. The PHPSESSID cookie disappears once the website and session is closed.

  • "catAccCookies"

    This cookie is used to remember a user’s choice about cookies on this website. This cookie is set to value of ‘True’ when 'OK' is selected from the cookie banner.

  • "tc_cart_[hash]"

    A cookie used to remember if an item has been added to the shopping cart.

  • "wordpress_test_cookie"

    This cookie is simply a Wordpress test cookie. It does not contain any user identifiable information.

  • "wordpress_logged_in_[hash]"

    This cookie is used to remember if a user has logged in to the Site. Login is only available for the Member's Forum. It indicates when a user is logged in, and who you are, for most interface use.

  • "wordpress_sec_[hash]"

    This cookie is used to store your authentication details. Its use is limited to the admin console area, /wp-admin/

  • "NID"

    A cookie set by Google when a page displays a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users.

  • "__stripe_mid"

    This cookie is used by Stripe (our payment gateway provider) to process payments from our website.

  • "__stripe_sid"

    This cookie is used by Stripe (our payment gateway provider) to process payments from our website.

OTHER INFORMATION

• CONTACT FORM INFORMATION

  Users contacting us through this website are required to provide explicit consent to our recording and storage of any such personal details requested. Your personal information is kept private and stored securely until a time it is no longer required or has no use. The personal details we may collect through our website contact forms are:-

  • Name

  • Email

  We use a third-party provider, Cognito Forms, to process and store our contact form submissions. For further information, please follow this link to the Cognito Forms privacy policy. All personal information submitted through our contact forms are also sent and stored in email messages within the boundaries of our business domain.

  We use the Contact Form Information that we collect to fulfil any requests or answer any queries within the contact form submission.

• CATCH RETURN INFORMATION

  Users contacting us through this website are required to provide explicit consent to our recording and storage of any such personal details requested. Your personal information is kept private and stored securely until a time it is no longer required or has no use. The personal details we may collect through our website contact forms are:-

  • Name

  • Email

  • Membership Number

  We use a third-party provider, Cognito Forms, to process and store our catch return submissions. For further information, please follow this link to the Cognito Forms privacy policy. All personal information submitted through our catch return forms are also sent and stored in email messages within the boundaries of our business domain.

  We use the Catch Return Information that we collect to log catch returns for members.

• ORDER INFORMATION

  When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. We refer to this information as “Order Information”, and may include:-

  • Name

  • Email

  • Address

  We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud;

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

When we talk about “Personal Information” in the following sections, we are referring to Device Information, Contact Form Information, Catch Return Information and Order Information.

We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where we are required to do so by law or as set out in this privacy policy.

We may pass your personal data to third parties who are service providers, agents and subcontractors to us for the purposes of completing tasks and providing services to you on our behalf (e.g. to send you newsletter mailings). We do this for the purpose of our legitimate interests in operating the Club and for performing our contract with you. However, we disclose only the personal data that is necessary for the third party to deliver the service. It is possible that third parties may themselves engage others (sub-processors) to process your data. Where this is the case third parties will be required to have contractual arrangements with their sub-processor(s) that ensure your information is kept secure and not used for their own purposes.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a legal requirement, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

• CONTACT FORM INFORMATION

  When you submit a Contact Form submission, your Contact Form Information is retained within our email records unless and until you ask us to delete this information. This information may also be retained by our third-party service provider (Cognito Forms) periodically until a time we see fit to delete this information, or unless and until you ask us to delete this information.

• CATCH RETURN INFORMATION

  When you submit a Catch Return Form submission, your Catch Return Information is retained within our email records unless and until you ask us to delete this information. This information may also be retained by our third-party service provider (Cognito Forms) periodically until a time we see fit to delete this information, or unless and until you ask us to delete this information.

• ORDER INFORMATION

  When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

We will not transfer your personal data outside the EU without your consent, under the circumstances as specified in this privacy policy.

We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.

Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.

For any payments which we take from you online we will use a recognised online secure payment system.

We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Under the GDPR, if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@llanrwst-anglers.co.uk